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Terms and Conditions

1. Introduction

Welcome to Life Works Personal Training ("Company," "we," "our," or "us"). By accessing our services, including our coaching programs, group sessions, and membership content at lifeworks.fit, you agree to these Terms and Conditions.

2. Services Description

We provide the following services:

  • One-on-one health coaching sessions

  • Group coaching programs

  • Monthly membership content and support

  • Digital wellness resources and materials

3. Program Terms

3.1 One-on-One Coaching

  • Committment sessions must be used within 3 months of purchase

  • 24 hrs hrs notice required for cancellation

  • Missed sessions without notice will be forfeited

  • No refunds on unused sessions

3.2 Group Programs

  • Access granted for the month the program is paid for

3.3 Monthly Membership

  • Billed on a recurring monthly basis

  • 1 day notice required for cancellation

  • Access terminated at end of paid period

  • No partial refunds for unused time

4. Payment Terms

  • All prices are in CAN

  • Payment is due in full before services begin

  • We accept credit card or e transfer

  • Late payments may result in service suspension

5. Refund Policy

  • 1:1 Coaching:

    Refunds are available within 7 days of purchase if no sessions have been used.

    Once a session has been completed, no refunds will be issued for that session.

    Unused prepaid sessions may be refunded upon request, minus a 10% administrative fee.

    All refund requests must be submitted in writing to [email protected]

    Refunds are processed within 10 business days of approval.

  • Group Programs:

    Refunds are available within 7 days of purchase if no group classes have been attended.

    Once a class has been attended, that class is non-refundable.

    Unused group class credits may be refunded upon request, minus a 10% administrative fee.

    All refund requests must be submitted in writing to [email protected].

    Refunds are processed within 10 business days of approval.

6. Client Responsibilities

You agree to:

  • Provide accurate health information

  • Participate actively in programs

  • Maintain professional boundaries

  • Keep login credentials confidential

  • Not share or redistribute materials

7. Medical Disclaimer

Life Works Personal Training provides coaching and educational services only. We do not:

  • Diagnose medical conditions

  • Prescribe treatments

  • Replace medical care

  • Guarantee specific results

8. Intellectual Property

All materials, including but not limited to:

  • Workbooks

  • Videos

  • Worksheets

  • Meal plans

  • Exercise programs

are protected by copyright and may not be reproduced without permission.

9. Privacy & Confidentiality

We protect your privacy according to our Privacy Policy. Client information is kept confidential except when:

  • Required by law

  • Authorized by client

  • Necessary for payment processing

10. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for:

  • Indirect damages

  • Lost profits

  • Personal injury

  • Third-party claims

11. Termination

We reserve the right to terminate services if you:

  • Violate these terms

  • Engage in harmful behavior

  • Share confidential materials

  • Default on payments

12. Changes to Terms

We may modify these terms with:

  • 1 Day notice for material changes

  • Notice posted on website

  • Email notification to active clients

13. Contact Information

For questions about these terms: [email protected]

14. Governing Law

These terms are governed by the laws of Alberta, Canada.

By using our services, you acknowledge that you have read, understood, and agree to these terms.